Turn Happy Customers Into
Your Best Ranking Signal
Review count, recency, and response rate are among the strongest signals in local search—and among the easiest for most businesses to get wrong. I build a system that earns genuine reviews consistently and protects your reputation when things don’t go perfectly.
The 3 Pillars of
Reputation
01
Review Strategy
A repeatable system for requesting reviews at the right moment—after a job is done, a service is completed, or an appointment is finished—so reviews come in consistently, not sporadically.
- Automated request flow (SMS/WhatsApp/email)
- Timing strategy based on service type
- Review platform prioritization (Google-first)
- Monthly review velocity tracking
02
Review Response Guidance
Every review, positive or negative, is an opportunity to build trust and reinforce local relevance—templates and guidance ensure none go unanswered.
- Keyword-rich response templates
- Response time standards
- Tone and brand voice guidelines
- Negative review recovery playbook
03
Reputation Monitoring
Ongoing tracking across platforms so nothing slips through — a new review, a flagged comment, or a reputation risk gets caught early.
- Cross-platform review monitoring
- Alert system for new & negative reviews
- Monthly reputation summary
- Competitor review benchmarking
Your First 90 Days
Audit & Setup
Current review profile audited across platforms; request flow built and connected to your customer follow-up process.
Activation
Review request system goes live; response templates finalized and approved.
Response & Monitoring
Existing unanswered reviews responded to; monitoring alerts activated across platforms.
First Report
Review velocity, rating trend, and response rate reported for the first time.
Exactly What You Get
- Live, automated review request system
- Every review responded to, on a defined schedule
- Negative review recovery plan, ready if needed
- Monthly reputation report (velocity, rating, response rate)
Reviews & Reputation
Trust Engine
Full review system setup plus ongoing monitoring and response management.
$149 / month
- Automated request flow setup
- Response management (all platforms)
- Negative review recovery support
- Monthly reputation report
No — this builds a system for requesting genuine reviews from real customers at the right moment. Incentivized or fake reviews violate Google’s policies and put your listing at risk.
You’ll have a response plan and guidance ready — the goal is a professional, timely response that shows future customers you take feedback seriously, not review removal (which isn’t guaranteed or always possible).
It varies by market, but consistency and recency matter more than hitting a specific number. The audit will show where you stand against your actual local competitors.
How long until I see more reviews coming in?
Next Step
Let’s Talk About Your Growth
Your next customer is already searching. Let’s make sure they find you first. Book a free strategy call and see how Local SEO can turn searches into calls and booked jobs.